Audrion Terms Agreement

Welcome to audrion.com and other web pages we operate (the “Site”). This Privacy Policy (“Policy”) explains how Audrion (“Audrion,” “we,” “us,” or “our”) collects, uses, shares, and protects information about you when you use our Site, interact with our marketing, apply for a job, or use our products and services (the “Services”). By using the Site or Services, you agree to this Policy and our Terms at audrion.com/terms.

If you need this Policy in an accessible format, please contact us (see Contact Audrion).

1) What this Policy covers

We process personal data (“Personal Data”) when you:

• Visit or interact with our Site or social pages.
  
• Receive our emails, ads, calls, or texts, or attend our events/webinars (“Marketing Activities”).
  
• Use the Services as an individual customer or as an authorized user of a business customer (“Service Users”).
  

Processor vs. controller. Our Services are primarily used by business customers. For most data handled inside the Services, we act as a processor/service provider and process data on our customer’s instructions. For questions about that data, contact your organization (e.g., your employer).

2) Personal Data we collect

You provide

• Contact & marketing info: name, job title, company, email, phone, location, preferences.
  
• Account data (Services): email/username, hashed password, user ID.
  
• Support & communications: messages you send us, call/chat records (where lawful), and related metadata.
  
• Job applications: resume/CV, work/education history, authorization to work, and any optional demographics you choose to provide.
  
• Customer content (Services): information your organization uploads or routes into the Services (e.g., configurations, logs, audit trails, files, and related metadata). Our access depends on hosting model and your organization’s instructions.
  

Collected automatically

• Device/usage data such as IP address, browser/OS, device identifiers, pages viewed, links clicked, referring URLs, time on page, and crash/diagnostic logs.
  
• We use cookies, pixels, and similar technologies. You can manage non-essential cookies in your browser and via the Site’s cookie controls.
  

From other sources

• Third-party sign-in or integrations you connect.
  
• Partners/service providers who lawfully share business contact details.
  
• Public sources (e.g., company websites, professional profiles).
  
• Recruiters/background-screening providers for hiring (as permitted by law).
  

Aggregated or de-identified data may be used for analytics, improvement, benchmarking, and marketing. It does not identify you.

3) How we use Personal Data

• Provide and improve Services: create/manage accounts, authenticate users, operate features, analyze usage, fix issues, and enhance performance.
  
• Communicate: product/security/administrative notices; respond to inquiries; surveys and feedback; support.
  
• Marketing (with your choices): send news and promos, personalize content/ads, and measure campaigns. You can unsubscribe any time.
  
• Hiring: evaluate candidates and manage recruiting.
  
• Safety, security, compliance: detect/prevent fraud or abuse; enforce terms; comply with legal obligations and lawful requests.
  
  

Legal bases (where required): consent (e.g., certain marketing), performance of a contract, compliance with law, and our legitimate interests (e.g., security, service improvement, outreach).

4) When we act as a processor

For data we process on behalf of your organization in the Services, your organization controls that data. To exercise privacy rights for that data, contact your organization. We will assist them as required by law.

5) How we share Personal Data

We don’t sell Personal Data for money. We share it as needed to run our business:

• Affiliates for support, operations, and internal business purposes.
  
• Service providers (hosting, analytics, communications, support, payments, marketing). They must use data only under our instructions.
  
• Partners (e.g., referral/resale) to support sales, marketing, onboarding, or support for mutual customers/leads.
  
• Business transfers in connection with a merger, acquisition, financing, or sale of assets.
  
• Legal/safety to comply with laws, respond to lawful requests, or protect rights, safety, and security.
  
• With your consent or at your direction.
  
  

We may share aggregated/de-identified information that does not identify you.

6) Cookies & similar technologies

We use cookies and similar technologies (like pixels and local storage) on audrion.com to: (a) run core site features, (b) remember your preferences, (c) analyze traffic and performance, and (d) improve and measure our marketing.

Types of cookies we use

• Strictly necessary – required for the site to function (cannot be switched off).
  
• Preferences – remember choices like language or region.
  
• Analytics – help us understand how the site is used and improve it.
  
• Advertising – personalize and measure ads (where applicable).
  
  

Your choices

• You can manage non-essential cookies any time via our on-site Cookie Settings (link in footer) and through your browser controls. Blocking some cookies may affect site functionality.
  
• Some browsers offer Global Privacy Control (GPC) or Do Not Track (DNT) signals; where legally required and technically feasible, we treat supported GPC signals as an opt-out of certain data sharing.
  
• In regions requiring consent (e.g., EEA/UK), we only set non-essential cookies after you accept them. You can withdraw consent at any time in Cookie Settings.
  
  

Retention

• Cookie lifetimes vary by type and purpose. Session cookies expire when you close your browser; persistent cookies stay until their set expiry or until you delete them.

7) Social media & third-party tech

Our Site/Services may link to or integrate with sites and services we don’t control (e.g., social platforms, embedded tools). Their data practices are governed by their own policies. Review those policies before sharing information with them.

8) Security

We use reasonable administrative, technical, and physical safeguards to protect Personal Data. No system is perfectly secure, and we cannot guarantee absolute security. Please use strong passwords and notify us of any suspected unauthorized use.

9) Retention

We keep Personal Data only as long as needed for the purposes described here (or as required by law, to resolve disputes, and enforce agreements). Retention periods vary by data type and context. When data is no longer needed, we delete it or de-identify it.

10) International transfers

We may store and process Personal Data in the United States and other countries where we or our service providers operate. We take steps designed to protect Personal Data in line with this Policy and applicable laws. Where required, we use appropriate transfer safeguards or obtain consent.

11) Your privacy rights & choices

Email marketing. You can unsubscribe using links in our emails. We may still send transactional messages (e.g., security or account notices).

Cookies/ads. Manage non-essential cookies in your browser and our cookie controls. Some advertising choices are also available through industry tools (e.g., youradchoices.com), subject to availability in your region.

EEA/UK/Switzerland. Where Audrion is a controller, you may request access, correction, deletion, restriction, portability, or object to processing. You may also withdraw consent where relied upon (this won’t affect prior processing). To exercise rights, contact us (see Contact Audrion). You can also complain to your local data protection authority.

United States (state privacy laws). Depending on your state, you may request to:

• Know/Access the Personal Data we hold about you;
  
• Delete Personal Data (subject to legal exceptions);
  
• Correct inaccurate Personal Data;
  
• Opt out of certain sharing for targeted advertising/cross-context advertising.
  
  

To submit a request, contact us at the email listed below. We’ll verify your request and respond as required by law. If we processed your data as a processor for your organization, please contact your organization first. You may have the right to appeal our decision—if so, we’ll tell you how.

12) Children’s privacy

Our Site and Services are not intended for children under 16. We do not knowingly collect Personal Data from children under 16. If you believe a child provided Personal Data to us, contact us and we will take appropriate action.

13) Third-party links

The Site and Services may contain links to third-party sites or services. Their privacy practices are governed by their own policies, not this Policy.

14) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date shows when it was most recently revised. Material changes will be posted on the Site. Your continued use of the Site or Services means you accept the updated Policy.

15) Contact Audrion

Questions, requests, or accessibility needs email us at security@audrion.com